- Send us E-Mail at email@example.com & explain your concerns about your leather outfit.
- Within a time frame of 24 working hours, our customer service representative will contact you & would cater your concerns. Do mention your name, order placement number and email address, it should be the same as mentioned while placing the order.
- Our representative will provide the detailed postal address once an approval for the return/exchange has been granted.
- Our customers should feel free and contact us at firstname.lastname@example.org for their respective quests and queries
OUR 30 DAY WARRANTY:
- Money back or exchange guarantee is valid for 30 days only.
- Returns are accepted within 30 days (from the date of product reaches at customer doorstep).
- The return should also include Original packing, original invoice along with the product.
- The product should be in the same new condition with tags attached.
- Refund* will be issued withing 7 working days from the date of article received back.
PLEASE NOTE: This policy does not cover misuse, accidental damage, water damage, or any abuse of the purchased product.
RETURN & HANDLING:
- Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
- All Refunds would be made to the original payment method.
- Shipping charges remain non-refundable.
- Refund = Ordered payment – 10 % of order value
CAN I CANCEL MY ORDER AFTER IT HAS BEEN PLACED?
Yes of course, you may cancel your order any time before it has been processed and/or shipped.
- If you cancel your order BEFORE it has been processed and/or shipped, you will be assessed a 10% cancellation fee to cover restocking fees and the charges assessed to us for refunds by the credit card companies.
- Unfortunately, we are unable to cancel your order once it has been processed and/or shipped.
- In order to reduce the risk we highly recommend you to double check your desired order with the available Size chart on our website so that exact order’s size and color can be assured.We process all orders as per buyers detailed size and color.There is no return or exchange in this case.
- To pull off the habit of resale generation there is no refund/return issued to the customer ordering more than two products at one time. This is done to restrict the trail taken.
- Inspect the jackets at the receiving time as worn or altered items are not returned. Also, do not forget to contact us before making any return or exchange.
LATE OR MISSING REFUNDS(IF APPLICABLE):
- If you haven’t received a refund yet, first check your bank account again.
- Then contact your credit card company, it may take some time before your refund is officially posted.
- Next contact your bank.There is often some processing time before a refund is posted.
- If you’ve done all of this and you still have not received your refund yet, please contact us at: email@example.com
Sale/Promotion items (if applicable):
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Buyer no longer wants the items – this is the most common example which we cannot honor if we want to continue offering great value at LEATHER JACKET INDIA. The buyer should make sure he or she wants to buy the items before submitting an order, not after. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.
Buyer found items cheaper somewhere else – Buyer should be confident that he or she is ready to pay the asking prices before submitting an order. After an order is submitted, the buyer enters into a legally binding contract with the seller to purchase all items in that order.